Privacy Policy

How Afuncity handles personal information collected through the app and related in-app services.

Introduction

Fuvahmulah City Council ("us", "we", or "our") operates the Afuncity mobile application and related in-app services (the "Service").

This Privacy Policy ("Policy") governs your use of the Service and explains how we collect, safeguard, and disclose information that results from your use of the Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Policy.

Definitions

Personal Data

Data about a living individual who can be identified from those data, or from those data together with other information in our possession or likely to come into our possession.

Usage Data

Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example time spent in the app or on specific screens.

Cookies

Small files or similar tracking technologies stored on your device or used by connected web experiences.

Data Controller

A natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For the purpose of this Policy, we are a Data Controller of your data.

Data Subject

Any living individual who is the subject of Personal Data.

User

The individual using our Service. The User corresponds to the Data Subject who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• First name and last name
• Date of birth
• Address, including country, atoll, island or city, and postal code
• Contact details, including email address and phone number
• Details contained in issued identity documents, including document type, issuer, document numbers, and effective dates
• Photographic images of you
• Signatures
• Cookies and Usage Data

Usage Data

We may also collect information that your device, browser, or app session sends whenever you use our Service or access the Service by or through any device ("Usage Data").

This Usage Data may include information such as your Internet Protocol address, browser type, browser version, the pages or screens of our Service that you visit, the time and date of your visit, the time spent on those pages or screens, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers, and other diagnostic data.

Location Data

We may access your device location if you give us permission to do so ("Location Data"). We use this data to support location-based features in the app, such as map and nearby-service features, and to attach location information to reports when you choose to submit it.

We do not use device location for continuous background tracking. You can enable or disable location services for the app at any time through your device settings.

Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies may be sent to your browser from connected web services and stored on your device. Other tracking technologies, such as beacons, tags, scripts, and local device storage, may also be used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

Fuvahmulah City Council uses the collected data for various purposes, including but not limited to:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To fulfil any other purpose for which you provide the information
• To provide you with notices about your account and or subscription, including expiration and renewal notices and related instructions
• In any other way we may describe when you provide the information
• For any other purpose with your consent

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security of the Service, improve functionality, or when we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your atoll, island, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Maldives and choose to provide information to us, please note that we transfer the data, including Personal Data, to Maldives and process it there.

Fuvahmulah City Council will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or that you provide, if required to do so by law or in response to valid requests by public authorities.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Amendments to This Privacy Policy

We may amend this Policy at any time by posting the amendments in the Service. It is your responsibility to review the Policy periodically.

By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Policy. If you do not agree to the new Policy, you are no longer authorized to use the Service.

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This Privacy Policy is effective as of the date stated above and applies to all users of the afunCity mobile application.